What our service users say

Reflections shared by survivors and their relatives on their personal experiences of reaching out to, accessing, and receiving support from RASASC services.

This is the second time I have had support with RASASC. This helped me work out feelings and how to deal with them in a healthy way. My alcohol consumption has dropped dramatically, and I have felt safe coming in to see my counsellor and be open with them. I cannot thank the charity enough for what it does for people like me who struggle with the aftermath of sexual violence.

The service could not provide any more than they do. Totally professional throughout the five years of waiting for the case to come to court. Supportive coping skills throughout that time have helped keep me sane. My ISVA and counsellor have been my rock, both without which I would NOT have coped. Thank you.

My counsellor helped me feel heard, better, happy, relaxed, confident – she has helped me and I’m going to miss them.

I have been able to see a dramatic change in my daughter because of her sessions with the counsellor, she has gained confidence and more motivation, and she is making more positive choices and changes in her life. She is taking better care of herself and is happier now and better equipped with the tools to navigate her way through to more positive outcomes. I cannot thank them enough for all their time, support, and advice they have given.

My counsellor helped me more than you could believe, I finally feel able to cope after years of struggling. I always functioned but now I am excelling, I have moved from existing to living.

As the dust starts to settle on everything, I just wanted to take this opportunity to say thank you for all the support you have given me over the last 6 or so months. I have worked alongside ISVA’s over the years within my professional role so was aware of the support that could be offered; however, I think I underestimated how much I would benefit from this.  Had I of known, I would have reached out to them much earlier in this process. Having in person appointments where I could talk about the process and the impact that it was having enabled me to manage things a little more in the lengthy process. Practical issues that maybe I hadn’t been aware of meant that I had more information and some control as we went through the legal process which I was also able to share with other people involved in this process. Most importantly, it was having them mediate between all the different agencies involved which was beneficial. Going 2-3 months without a reply to an email request, for them to then email and receive a reply the same day meant that it was one less thing for me to think about and battle with, having someone to help me advocate for myself and get things moving where possible. It felt like I had someone on ‘my side’ as such in a process where I was told that even CPS aren’t there for me. Their experience in supporting clients and limitless empathy not only made me feel like I was not in this process on my own but that my reactions to different aspects of the process were understandable and normal considering everything. It’s hard to say in this moment, how much they have helped me and although it has not been an easy process, I know it had been made so much easier just having them there alongside me. I cannot thank them enough for all the support they have given me.

I suffer with Autism and mostly find it difficult to speak to people, you made me feel really comfortable and explained everything to me. It has really helped me to know that I have a choice and not always doing what other people say. It’s been helpful to be treated as an adult and not looked down on. It makes a difference knowing that I can ask you anything, I don’t feel embarrassed or stupid. I really appreciate all your help. Thanks for everything!

We thank our clients for sharing their feedback, as it not only helps shape and improve the service around their needs and experiences, but also provides us with meaningful motivation by showing the difference our support makes.

Share on:

Information and Guidance

More information

What our service users say

My ISVA has supported me more than I ever thought they could. If it wasn’t for RASASC I probably wouldn’t be here today. They have helped me to do coping methods and breathing and gave me the confidence to be open and honest with people. Anytime I phoned or text they were there to help me. They made me realise that I am not the guilty one. I am not a victim; I am a survivor.

Female, 36

I have felt well supported by RASASC and have found the service easily accessible and has helped me process my emotions around trauma/SA. I would highly recommend this service. It has meant so much to have a safe space to be heard over these last few months. Thank you for your patience, your insight and for helping me to process some difficulty moments and find my voice again.

Female, 30

My ISVA must be commended for their professional skills in dealing with vulnerable victims, and for their kind and sensitive approach to their role as an ISVA. I couldn’t have coped without their support and the sense they gave me of feeling heard. They advocated on my behalf and I’m so grateful for that.

Female, 60

My counsellor has helped me shift the blame and shame of my abuse to the other side and helped me breathe and feel lighter.

Male, 54