National Support Lines

If you need support, national helplines are available to offer free, confidential help whenever you’re ready. Trained advisors can listen, provide emotional support, and help you explore your options.

Rape Crisis England & Wales 24/7 Support Line

Call free on 0808 500 2222

Visit the website to start a free online chat

The 24/7 Support Line is a free phone and online chat service for anyone aged 16+ in England and Wales who has been affected by any kind of sexual violence, abuse or harassment – no matter when or where it happened.

It’s also a service for anyone who’s not sure what happened or is feeling confused.

The Support Line is staffed around the clock by a trained team of specialists. They are there to listen, answer questions and offer emotional support in confidence. This means that they won’t tell anyone else what you say to them (except in rare cases).

Once you are connected to an operator, you will have up to:

  • 40 minutes to speak on the phone.
  • 45 minutes to speak over online chat.

The Support Line is not an emergency service. If you are in immediate danger or need urgent medical help, please call 999.

**Please note, many of the below services have specific opening hours, please visit the website for more information**

NHS Self Help Leaflets – web.ntw.nhs.uk/selfhelp/

The Survivors Trust- Helpline & Information – 08088 010 818 / www.thesurvivorstrust.org

Samaritans – Prevent suicide helpline – 116 123 (24/7) / https://www.samaritans.org/

SHOUT 24/7 mental health crisis text support:  Text SHOUT to 85258 / www.giveusashout.org

NAPAC National Association for people abused in childhood – 0808 801 0331 / https://napac.org.uk/

We Stand Support for non-abusing parents Helpline – 0800 980 1958 / https://westand.org.uk/

24-hour National Domestic Violence Freephone Helpline – 0808 2000 247 / www.nationaldomesticviolencehelpline.org.uk

Rights of women – Free legal advice – (Family Law: 020 7251 6577) (Criminal Law: 020 7251 8887) (Immigration and asylum: 020 7490 7689) / http://rightsofwomen.org.uk/

NCDV – Emergency injunctions – 0800 970 2070 Text NCDV to 60777 / https://www.ncdv.org.uk/

National Stalking Helpline (Suzy Lamplugh Trust) – 0808 802 0300 / http://www.stalkinghelpline.org/

Revenge Porn Helpline – 0345 6000 459 / https://revengepornhelpline.org.uk/

CASS Self Injury Helpline 0808 800 8088 (Tues-Thurs 7-9.30pm) *women only

MIND – Mental Health information – 0300 772 9844 /  https://www.mind.org.uk/information-support/a-z-mental-health/

No Panic – Help with Anxiety/Panic attacks – 0330 606 1174 / www.nopanic.org.uk *13-20 years

GALOP – LGBT support for domestic abuse, sexual abuse, or hate crime – 0800 999 5428 / www.galop.org.uk

HOPELineUK – Support for under 35s experiencing thoughts of suicide – 0800 068 41 41 / www.papyrus-uk.org

ChildLine – A free, confidential service – 0800 1111 / www.childline.org.uk  *online chat with counsellor

Kooth – Online emotional wellbeing & mental health support www.kooth.com / *1-2-1 online chat (Cheshire Only)

The Mix – Information and support for U25s – 0808 808 4994 / www.themix.org.uk *1-2-1 online chat

Young Minds – Young people’s mental health and wellbeing information 0808 802 5544  www.youngminds.org.uk

24/7 text support for suicide support: Text: YM to 85258

No Panic – Help with Anxiety/Panic attacks – 0330 606 1174 / www.nopanic.org.uk *13-20 years

Thinkuknow – Identifying risks online (5-17yrs) – www.thinkuknow.co.uk

CEOP – Child Exploitation and Online Protection – Report online abuse https://www.ceop.police.uk/safety-centre/

The hideout – Space to help young people to understand abuse & positive action www.thehideout.org.uk

Mermaids – Support for transgender, non-binary & gender-diverse people – 0808 801 0400 / Homepage – Mermaids

BEAT – National eating disorder organisation – 0808 801 0433 or youth helpline on 0845 634 7650 / The UK’s Eating Disorder Charity – Beat

FRANK – drug and alcohol support – 0300 1236600 / Honest information about drugs | FRANK

RESPECT Mens Advice Line  – 0808 801 0327 mon-fri 9-8pm) / www.mensadviceline.org.uk *helpline & webchat

Survivors UK – Support/Information – 02035 983 898 / www.survivorsuk.org *webchat & WhatsApp text

(CALM) Campaign Against Living Miserably – Male Suicide prevention – 0800 58 58 58 / https://www.thecalmzone.net/

Male Survivors Partnership-National Male survivor text support line – 0808 800 5005 / https://www.malesurvivor.co.uk/

Safeline Male survivor chat: https://www.safeline.org.uk/contact-us/

If you are concerned about an immediate risk of self-harm or your physical health is at a significant risk because of overdose or injury, it may be necessary to call 999 for an ambulance or to attend your local A&E.

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What our service users say

My ISVA has supported me more than I ever thought they could. If it wasn’t for RASASC I probably wouldn’t be here today. They have helped me to do coping methods and breathing and gave me the confidence to be open and honest with people. Anytime I phoned or text they were there to help me. They made me realise that I am not the guilty one. I am not a victim; I am a survivor.

Female, 36

I have felt well supported by RASASC and have found the service easily accessible and has helped me process my emotions around trauma/SA. I would highly recommend this service. It has meant so much to have a safe space to be heard over these last few months. Thank you for your patience, your insight and for helping me to process some difficulty moments and find my voice again.

Female, 30

My ISVA must be commended for their professional skills in dealing with vulnerable victims, and for their kind and sensitive approach to their role as an ISVA. I couldn’t have coped without their support and the sense they gave me of feeling heard. They advocated on my behalf and I’m so grateful for that.

Female, 60

My counsellor has helped me shift the blame and shame of my abuse to the other side and helped me breathe and feel lighter.

Male, 54