Data Protection & Privacy Policies

We need to collect and use certain types of information about service-users, employees, volunteers, suppliers, and other individuals who come into contact with us.

We collect and use certain types of information about service-users, employees, volunteers, suppliers, and other individuals who come into contact with us.  This personal information is dealt with properly however it is collected, recorded and used – whether on paper, on a computer, or recorded on other material.

We regard the lawful and correct treatment of personal information as very important and therefore aim to ensure and adhere to the Principles of Data Protection, as detailed in the Data Protection Act 2018 and the General Data Protection Regulation (GDRP) 2016.

Lawfulness, fairness and transparency

This covers the primary areas of concern that data should be gathered and used in a way that is legal, fair and understandable. The public have the right to know what is being gathered and have this corrected or removed.

The lawful reason for processing and storing data is based upon informed consent.  Privacy statements inform individuals the types of specific data that we store.  Individuals are informed of their right to not share information.  Consent may be written, or given verbally & recorded.

Data minimisation

The data collected by organisations should be limited only to what is required for the purpose stated. Organisations should not collect data in mass without purpose.

Data collected is limited to the requirements of service delivery in accordance with commissioned contracts.

Accuracy

The personal data you hold should be accurate, kept up to date, and, if it is no longer accurate, should be rectified or erased.

Data is accurate, up to date and concise in accordance with RASASC policies and procedures.

Storage limitation

Personal data should only be stored for as long as is necessary. Data can be archived securely and used for research purposes in the future. Where possible, the personally identifiable information should be removed to leave anonymous data.

Individuals are informed of the length of time their data will be stored in accordance with RASASC policies and procedures. RASASC follow comprehensive policies and procedures in relation to data retention.

Integrity and confidentiality

Personal data should be held in a safe and secure way that takes reasonable steps to ensure the security of this information and avoid accidental loss, misuse or destruction.

RASASC follow comprehensive policies and procedures in relation to information security.

Privacy Policy

Click HERE to view our privacy policy.

Equality & Diversity:

We are committed to providing an inclusive, welcoming and accessible service for all. We recognise and value the diversity of the communities we serve and believe that everyone has the right to access support free from discrimination, prejudice or judgement.

We offer specialist support to survivors of rape, sexual violence and childhood sexual abuse of all genders, backgrounds, cultures, sexual orientations, abilities, faiths and identities. We are dedicated to creating a safe and respectful environment where every individual is treated with dignity, compassion and understanding.

We actively promote equality, celebrate diversity and work to ensure that our services are accessible, responsive and inclusive for everyone who needs our support.

To request a copy of our Equality & Diversity Policy please email support@rasasc.co.uk

Anti-Racism Statement:

We are pleased to issue this statement of our commitment to becoming an anti-racist employer, service provider and campaigning organisation.  This commitment extends to our efforts to influence policy and wider societal factors which impact upon survivors of sexual violence.

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What our service users say

My ISVA has supported me more than I ever thought they could. If it wasn’t for RASASC I probably wouldn’t be here today. They have helped me to do coping methods and breathing and gave me the confidence to be open and honest with people. Anytime I phoned or text they were there to help me. They made me realise that I am not the guilty one. I am not a victim; I am a survivor.

Female, 36

I have felt well supported by RASASC and have found the service easily accessible and has helped me process my emotions around trauma/SA. I would highly recommend this service. It has meant so much to have a safe space to be heard over these last few months. Thank you for your patience, your insight and for helping me to process some difficulty moments and find my voice again.

Female, 30

My ISVA must be commended for their professional skills in dealing with vulnerable victims, and for their kind and sensitive approach to their role as an ISVA. I couldn’t have coped without their support and the sense they gave me of feeling heard. They advocated on my behalf and I’m so grateful for that.

Female, 60

My counsellor has helped me shift the blame and shame of my abuse to the other side and helped me breathe and feel lighter.

Male, 54